Do you need medical help?
Here is who to contact in the Bernese Oberland depending on the services you require:
Do you have a minor injury or complaint?
Such as an insect bite, sore throat or runny nose? Or do you need medicine or a medicinal product?
If so, please contact your nearest pharmacy. Their specialist staff will provide expert advice and dispense medicinal products when required. An emergency service is also available on Sundays and public holidays. Please note that extra charges (emergency fees) may apply outside of the official opening hours.
Do you need medical help?
Get in touch with a doctor quickly and easily here:
- MEDPHONE: General practitioner emergency service Bernese Oberland/Canton of Bern
24/7 accessible, +41 900 57 67 47 (CHF 3.23/min.), prepaid +41 900 57 67 48 (CHF 3.50/min.) - Walk-in-Clinic Interlaken
Mon – Fri from 8 a.m. to 12 p.m. and 1 p.m. to 5 p.m., +41 33 826 21 00 - Emergency care general practitioners, Interlaken region
evenings and weekends, +41 900 57 67 47 (CHF 3.23/min.) - Emergency care general practitioners, Kandertal
evenings and weekends, +41 900 57 67 47 (CHF 3.23/min.) - Medical Center Thun by the railway station
Mon – Fri from 8 a.m. to 7 p.m., +41 58 636 70 00 - Emergency care general practitioners, Thun region
evenings and weekends, +41 900 57 67 47 (CHF 3.23/min.) - or visit a regional general medical practices
Tip: Please call your chosen practice in advance to avoid unnecessary waiting times.
Are you in an acute emergency situation?
The regional Hospitals provide exceptional interdisciplinary emergency care around the clock:
- Hospital Interlaken
24/7, +41 33 826 26 26 - Hospital Frutigen
24/7, +41 33 672 26 26 - Hospital Thun
24/7, +41 58 636 99 99 - Hospital Zweisimmen
24/7, +41 58 636 90 00
Tip: In hospital emergency departments, the urgency of the case – and not patient arrival times – determines who is treated first. This means that patients may face long waiting times, which is why we recommend that you contact the services mentioned above first for less serious issues.
Are you experiencing a life-threatening condition?
Such as severe chest pain or acute shortness of breath?
If yes, please call the emergency number 144
The emergency ambulance coordination centre will ensure that the right resources reach you. During your call, the service’s experts will provide first aid instructions or tips to help keep you safe.
Important: Please take your insurance certificate, vaccine passport (if available) and proof of identity with you to every consultation. Most services and medication can be paid for by credit card.